Last Updated: September 2026

Welcome to Trustchain Analysis. By accessing our website or submitting a recovery request, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Our Services

Trustchain Analysis provides assistance to individuals and organizations dealing with suspected cryptocurrency, digital-asset, or online financial incidents.

Our services may include:

• Incident documentation and case assessment
• Blockchain and transaction analysis
• Tracing publicly visible blockchain transactions
• Organizing information and evidence supplied by clients
• Identifying relevant wallet addresses, transaction hashes, and movement of assets
• Preparing information that may assist clients when communicating with exchanges, financial institutions, law-enforcement agencies, or other relevant authorities
• General guidance concerning available recovery or reporting options

Our services are intended to assist clients in understanding and documenting their situation. We do not guarantee the recovery, return, freezing, reversal, or identification of stolen or lost assets.

2. No Guarantee of Recovery

Cryptocurrency and digital-asset transactions may be irreversible and can involve multiple wallets, exchanges, jurisdictions, privacy technologies, or other obstacles.

Submitting a case to Canva Recovery Team does not mean that assets will be recovered.

Any statement regarding the possibility of recovery is an assessment based on the information available at the time and should not be interpreted as a guarantee or promise of a particular outcome.

3. Client Responsibilities

You agree to provide accurate, complete, and truthful information concerning your case.

This may include:

• Transaction hashes
• Wallet addresses
• Screenshots
• Emails or messages
• Dates and approximate times
• Exchange information
• Relevant payment records
• Details concerning the incident

You must not knowingly provide fabricated evidence, impersonate another person, submit false claims, or provide information relating to assets that you do not have a legitimate right to recover.

You are responsible for reviewing the information you provide before submitting it.

4. We Will Never Request Your Private Keys

Trustchain Analysis will never require you to provide your cryptocurrency private keys, seed phrases, recovery phrases, passwords, authentication codes, or other credentials that provide direct control over your assets.

You should never disclose such information to anyone claiming to represent our team.

If someone requests your seed phrase or private key while claiming to be affiliated with Canva Recovery Team, treat the request as suspicious and contact us through our official communication channels.

5. Legal and Ethical Compliance

Trustchain Analysis operates on the principle that recovery assistance must be conducted lawfully and ethically.

We do not assist with:

• Money laundering
• Hiding or disguising criminal proceeds
• Unauthorized access to accounts or systems
• Hacking or exploitation of systems
• Theft or unauthorized transfer of digital assets
• Circumventing security controls
• Impersonation or fraudulent claims
• Recovery of assets that the client has no lawful claim to

Where appropriate, clients may be advised to report incidents to relevant law-enforcement agencies, regulators, exchanges, financial institutions, or other competent authorities.

6. Blockchain Analysis

Blockchain analysis is based on information available from public blockchain networks and other information lawfully provided or obtained.

Blockchain addresses generally do not automatically reveal the identity of their owner. Any identification of a person, organization, exchange, or service associated with an address may therefore be subject to uncertainty.

Our findings may change if additional information becomes available.

7. Third-Party Services

A recovery case may involve third parties such as cryptocurrency exchanges, wallet providers, blockchain networks, payment providers, investigators, regulators, or law-enforcement agencies.

Trustchain Analysis does not control these third parties and cannot guarantee their cooperation, response time, decisions, or actions.

We are not responsible for delays, refusals, account restrictions, network conditions, or decisions made by third-party services.

8. Information and Evidence

Information submitted by a client may be reviewed for the purpose of assessing and assisting with the reported incident.

Clients should retain their original evidence and maintain appropriate backups.

We may request additional information where necessary to understand a case.

9. Confidentiality and Privacy

We take reasonable measures to protect information submitted through our website and during communications.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We may disclose information where reasonably necessary to comply with applicable law, legal obligations, court orders, lawful requests from competent authorities, or to protect our rights, users, or services.

For further information about how personal information is handled, please refer to our Privacy Policy.

10. Website Information

Information published on this website is provided for general informational purposes.

Website content should not be interpreted as a guarantee that a particular asset, wallet, transaction, account, or individual can be identified or recovered.

We may update, modify, suspend, or discontinue parts of the website or its services without prior notice.

11. Fees and Payments

Where a service requires payment, applicable fees and payment terms will be communicated to the client before the service is undertaken.

Unless expressly stated otherwise in writing, payment for investigative, analytical, documentation, or consultation services does not constitute a guarantee that assets will be recovered.

Clients should carefully review any quoted fees before making payment.

12. No Financial or Legal Advice

Information provided by Canva Recovery Team should not automatically be considered legal, financial, investment, tax, or professional advice.

Where legal representation or specialized professional advice is required, clients should consult a suitably qualified and authorized professional in their jurisdiction.

13. Third-Party Impersonation

Because cryptocurrency recovery is a high-risk area, fraudulent individuals may falsely claim to represent recovery companies.

Trustchain Analysis does not authorize third parties to collect cryptocurrency, private keys, seed phrases, passwords, or authentication codes on our behalf.

Clients should verify communications that appear to come from our team and should be cautious of anyone promising guaranteed recovery in exchange for cryptocurrency or other payments.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Trustchain Analysis shall not be liable for losses resulting from:

• The irreversible nature of blockchain transactions
• Actions or decisions of third parties
• False or incomplete information supplied by a client
• Unauthorized access to accounts caused by credentials disclosed by the client
• Blockchain network failures or technical issues
• Exchange or wallet restrictions
• Delays caused by third parties or authorities
• Events outside our reasonable control

Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded or limited under applicable law.

15. Intellectual Property

Unless otherwise stated, website content, branding, graphics, text, logos, designs, and other materials belonging to Trustchain Analysis may not be copied, reproduced, modified, or distributed without appropriate authorization.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

17. Acceptance of These Terms

By using this website, submitting a recovery request, or engaging our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.

If you do not agree with these Terms, please do not use our services.

18. Contact

If you have questions concerning these Terms & Conditions or a recovery request, please contact Trustchain Analysis through the official contact details provided on our website.

Trustchain Analysis
Helping victims document, understand, and pursue lawful recovery options for digital-asset incidents.