Last Updated: September 2026

Trustchain Analysis (“we”, “our”, or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be disclosed.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

When you submit a recovery request, contact us, or communicate with our team, you may provide:

• Full name
• Email address
• Telephone number, where provided
• Description of the incident
• Cryptocurrency or digital-asset information
• Wallet addresses
• Transaction hashes or transaction IDs
• Exchange or service-provider information
• Screenshots, documents, or other evidence
• Other information you voluntarily provide concerning your case

Please do not submit passwords, private keys, seed phrases, recovery phrases, authentication codes, or other credentials that provide direct access to your accounts or digital assets.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our hosting provider, security services, analytics tools, advertising providers, or other website technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic information
• Pages visited
• Referring website
• Date and time of access
• Basic website usage information

This information may be used for security, troubleshooting, analytics, and improving our website.

2. How We Use Your Information

We may use information you provide to:

• Review and assess your recovery request
• Communicate with you regarding your case
• Request additional information where necessary
• Analyze transaction and blockchain information
• Organize and document reported incidents
• Provide information concerning available lawful recovery or reporting options
• Respond to questions and support requests
• Maintain records relating to our services
• Detect, prevent, and investigate fraud, abuse, or unauthorized activity
• Improve our website and services
• Comply with applicable legal and regulatory requirements

We will not use information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.

3. Blockchain Information

Some information submitted to us may relate to publicly visible blockchain activity.

Blockchain transactions may be permanently recorded on public networks and may be accessible to anyone with appropriate blockchain-exploration tools.

We do not control the operation of public blockchain networks, and information recorded on a blockchain may not be capable of being deleted or modified by us.

4. How We Protect Your Information

We take reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, online communication system, or electronic storage method can be guaranteed to be completely secure.

You should also take reasonable precautions when communicating with us and should never send passwords, seed phrases, private keys, or authentication codes.

5. Sharing of Information

We do not sell your personal information simply for the purpose of selling personal data.

Information may be shared where reasonably necessary with:

• Service providers assisting us in operating our website
• Hosting, security, email, or technical-service providers
• Professional advisers where appropriate
• Relevant cryptocurrency exchanges or service providers where necessary and authorized
• Law-enforcement agencies, regulators, courts, or other competent authorities where legally required or reasonably necessary
• Other parties where disclosure is authorized by you or permitted by applicable law

We aim to limit disclosures to information reasonably necessary for the relevant purpose.

6. Third-Party Services

Our website may use third-party services for functions such as:

• Website hosting
• Security
• Email delivery
• Analytics
• Advertising
• Spam and abuse prevention
• Website performance

These third parties may process certain technical or personal information according to their own privacy policies and applicable requirements.

Where advertising services are used, advertising providers may use cookies or similar technologies to provide or measure advertisements, subject to their applicable policies and your available browser or consent controls.

7. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly
• Remember certain preferences
• Understand website usage
• Improve performance
• Help protect the website from abuse
• Support advertising or analytics where applicable

You can control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Email Communications

If you provide an email address when submitting a recovery request, we may use it to:

• Confirm receipt of your request
• Respond to your inquiry
• Request additional information
• Provide updates concerning your case
• Communicate regarding services you have requested

We will not knowingly use your email address for unrelated promotional communications where such use is not permitted by applicable law.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records, resolving disputes, preventing abuse, and complying with legal obligations.

The appropriate retention period may vary depending on the nature and sensitivity of the information and the circumstances of the case.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal or operational requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed

Some rights may be subject to legal exceptions or limitations.

To make a privacy-related request, contact us using the official contact information provided on our website.

11. Children’s Privacy

Our services are not intentionally directed toward children.

We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

12. International Data Processing

Depending on the hosting providers, technology providers, communication services, or other third parties we use, information may be processed or stored in countries outside your country of residence.

Where applicable, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy and data-protection requirements.

14. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

Privacy-focused assistance for digital-asset incident documentation and lawful recovery efforts.